Website accessibility

Pocketlink sees great importance in making the information and services accessible on the Website.

The site invests considerable efforts and resources in making the necessary accessibility adjustments that will enable a person with a disability to be able to receive the services provided to all customers, independently and equally.

The essence of an accessible website

An accessible website is a website that allows a person with a disability to browse with the same level of efficiency and enjoyment as other surfers, using the capabilities of the system on which he operates and using assistive technologies for accessibility .

Information about the accessibility of the site

  • This website complies with the requirements of the Equal Rights for People with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013.
  • The accessibility adjustments were made in accordance with the recommendations of the Israeli Standard (IS 5568) for web content accessibility at levelAAand the international WCAG2.0 document.
  • Tested for the highest compatibility for the Chrome browser.
  • The site provides a semantic structure for assistive technologies and support for the standard usage pattern for operation with a keyboard using the arrow keys, Enter and Escto exit menus and windows.
  • Optimized for display in common browsers and for use on cell phones.
  • Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or video, you can contact the site's accessibility coordinator and we will make sure to make the information accessible to you.

Declaration of partial compliance with the standard in the case of third-party content

Some of the site's pages whose accessibility depends on content that is not the organization's (third-party content) and therefore we declare partial compliance with the standard for those pages.

Best applicability for website accessibility

On this website, you can browse in an optimal and accessible way using the common browsers and it is recommended to use the following browsers: Firefox / Edge / Chrome and NVDA screen reader software.

Building accessibility arrangements

The following are the accessibility arrangements that exist at the Reception Center located at 24 Gibory Israel st, Netania

  • There are disabled parking spaces in the building / complex / area.
  • There is a continuum of access from the parking lot through the entrance to the reception center to the reception of the service (including elevators).
  • There are accessible stations for receiving service at the Reception Center.
  • There are accessible disabled toilets in the on the various floors.
  • There are identification and directional signs.
  • Entry to the Reception Center is permitted for a service animal intended to assist a person with a disability.
  • If necessary, you can contact the service representatives at the stations to get assistance in filling out forms.

Contact methods for requests and suggestions for improving accessibility

If difficulties in the field of accessibility are discovered during browsing, the site is committed to continuing efforts to improve accessibility to enable use for the entire population, including people with disabilities.

The company provides its customers with the option of receiving information in accessible formats. The provision of information is free of charge and is intended for people with disabilities.

If you have encountered any problem or malfunction regarding accessibility, please let us know and we will make every effort to find a suitable solution for you and deal with the malfunction as soon as possible.

Contact information via the Accessibility Coordinator

Karin Hert / Pocketlink
Company Phone 073-7181731
Karin.hert@pocketlink.co.il

Update date: 30.08.2022